Contact us
support@korvogami.com
privacy@korvogami.com
hello@korvogami.com
To help us help you faster, please include: the game name, your device model and OS version, the app version (shown in the game's settings), and your player ID if the game shows one. Screenshots are always welcome. We usually reply within 2 business days.
Frequently asked questions
Do the games have in-app purchases?
Not right now. Everything in Dough Dev and Dough Dose is earned by playing. If we ever add optional purchases, this page will explain how to restore them.
How do I get notified when the games launch or update?
Turn on update alerts at korvogami-updates.vercel.app and pick Dough Dev, Dough Dose or studio news. On iPhone, add the page to your Home Screen first. Or join our Discord, where every update is posted.
Will I lose my progress if I delete the game?
Yes. Your progress is saved only on your device, so deleting the game (or using Settings › Reset) erases it. Cloud saves are not available yet.
Can I move my progress between iPhone and Android?
Not at the moment. Progress stays on the device where you play.
How do I turn off personalized ads?
On iPhone, choose "Ask App Not to Track" when prompted, or go to Settings › Privacy & Security › Tracking. On Android, delete or reset your Advertising ID in Settings › Privacy › Ads. In the EEA/UK you can also change your choice in the game's settings. See our Privacy Notice.
How do I send feedback or report a bug?
Tap the 💬 button in the game. It pauses the game and opens a short form, and your note reaches us with your build version so we can reproduce the problem. You can also email us or post in #feedback on Discord.
The game crashes or runs slowly.
Make sure you're on the latest version of the game and your device OS, then restart your device. If the problem continues, email us with your device model and what you were doing when it happened.
Refunds
All purchases are processed by Apple or Google, so refunds are handled by them — we're unable to issue refunds directly.
- App Store: visit reportaproblem.apple.com, sign in, and choose "Request a refund".
- Google Play: follow Google's guide at support.google.com/googleplay/answer/2479637.
Your data
You can request a copy of your data, or ask us to delete it, at any time — no account needed. See how to delete your data or email privacy@korvogami.com. Read our full Privacy Notice and Terms of Use.